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Privacy Policy

Effective date: May 21, 2026  ·  Hudley Entertainment  ·  Albany, Georgia

Your privacy matters to us. This policy explains what information we collect, how we use it, and your rights regarding that information. We do not sell your personal data.

1. Who We Are

This Privacy Policy describes how Hudley Entertainment ("Company," "we," "us," or "our"), operating Nexus Command™ and the Helios Leadership Suite™ (the "Service"), collects, uses, and shares information about you when you use our Service.

For privacy inquiries, contact us at hello@nexuscmd.io.

2. Information We Collect

We collect the following categories of information:

Category What We Collect How It's Collected
Account Information First name, last name, username, role, years of experience Provided by you during registration
Contact Information Email address Provided during registration or checkout
Leadership Profile Responses to leadership onboarding questions used to personalize your Helios experience Provided by you during onboarding
Usage Information Session activity, situations described to Helios, features accessed Automatically collected during Service use
Payment Information Subscription status, billing cycle, plan type Processed by Stripe; we do not store card details
Technical Information Browser type, device type, IP address, session tokens Automatically collected via server logs and browser localStorage

AI Processing. Helios is powered by a server-side AI model (Anthropic Claude). Your messages and leadership profile are transmitted to Anthropic's API for processing on Hudley Entertainment's behalf. You do not need to provide or manage an Anthropic API key.

3. How We Use Your Information

We use the information we collect to:

  • Provide the Service — authenticate your account, process your subscription, and deliver Helios responses calibrated to your leadership profile
  • Personalize your experience — your onboarding profile is used to calibrate Helios intelligence specifically to how you lead
  • Process payments — manage billing, subscription status, and founding member tracking through Stripe
  • Communicate with you — send transactional emails including trial status, subscription confirmations, and important account notices
  • Improve the Service — analyze usage patterns to identify technical issues and improve the quality of Helios responses and platform features
  • Comply with legal obligations — retain records as required by applicable law

We do not use your information to serve you third-party advertisements. We do not sell your personal data to any third party.

4. How We Share Your Information

We share your information only in the following circumstances:

  • Service providers. We share information with third-party vendors who help us operate the Service, including Stripe (payment processing), Supabase (database infrastructure), Vercel (hosting), Anthropic (AI model provider), and Resend (transactional email delivery). These providers are bound by data processing agreements and may only use your data to perform services on our behalf.
  • Legal requirements. We may disclose your information if required to do so by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Hudley Entertainment, our users, or the public.
  • Business transfers. If Hudley Entertainment is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and the choices available to you.

We do not share your leadership profile, session content, or descriptions of situations you bring to Helios with any third party for marketing or commercial purposes.

5. Data Storage and Security

Your account information and leadership profile are stored securely in our database hosted on Supabase infrastructure in the United States. We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication tokens, and access controls.

No method of transmission over the internet or electronic storage is 100% secure. While we take reasonable measures to protect your information, we cannot guarantee absolute security. In the event of a data breach that affects your rights, we will notify you as required by applicable law.

Your messages and leadership profile are transmitted to Anthropic's API for AI processing. Anthropic processes this data on our behalf under a data processing agreement and does not use it to train models. Session history and your leadership profile are stored in our Supabase database in the United States.

6. Data Retention

We retain your account information and leadership profile for as long as your account remains active or as needed to provide the Service. If you cancel your subscription and delete your account, we will delete your personal data within 30 days, except where retention is required by law or legitimate business purposes such as resolving disputes or enforcing agreements.

Session logs and usage data may be retained in anonymized or aggregated form for up to 24 months for service improvement purposes.

7. Cookies and Tracking

We use session tokens stored in your browser's local storage to authenticate your account. We do not use third-party advertising cookies or tracking pixels.

Our hosting provider (Vercel) may collect basic analytics data including page views and performance metrics. This data is aggregated and does not identify individual users.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access. You may request a copy of the personal data we hold about you.
  • Correction. You may update your account information directly through the app settings or by contacting us.
  • Deletion. You may request deletion of your account and associated personal data by going to Settings → Delete Account in the app, or by contacting us at hello@nexuscmd.io.
  • Portability. You may request a copy of your leadership profile data in a portable format.
  • Opt-out of communications. You may unsubscribe from non-transactional emails at any time by using the unsubscribe link in those emails. Transactional emails related to your account and subscription cannot be opted out of while your account is active.

To exercise any of these rights, contact us at hello@nexuscmd.io. We will respond within 30 days.

9. Children's Privacy

The Service is intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under 18. If we become aware that a user under 18 has provided personal information, we will take steps to delete that information promptly. If you believe a minor has provided us with personal information, contact us at hello@nexuscmd.io.

10. Third-Party Links and Services

The Service may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party sites. We encourage you to review the privacy policies of any third-party services you access through or in connection with the Service.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify you by email. Your continued use of the Service after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

For questions, requests, or concerns regarding this Privacy Policy or our data practices, contact us at:

Hudley Entertainment
Albany, Georgia
hello@nexuscmd.io
nexuscmd.io

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